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Replacement Guarantee
Could you afford to replace your new item? With our excellent Replacement Guarantee you won't have to.
If it breaks we'll aim to get you a brand new one in 2 days, plus accidental damage is covered as standard –and no excess to pay.
Replacement Guarantee offers an easy claim service with a one call-instant decision.
Replacement Guarantee is available to purchase in connection with all eligible products.
Please read the Insurance Product Information Document and the Terms & Conditions. Replacement Guarantee excludes some situations including not following the manufacturer's instructions and willful neglect. Further Relevant Information.
Please read the Insurance Product Information Document and the Terms & Conditions. Replacement Guarantee excludes some situations including not following the manufacturer's instructions and willful neglect. Further Relevant Information.
Replacement Guarantee is arranged by Shop Direct Home Shopping Limited. Registered Number 4663281. Registered Office: First Floor, Skyways House, Speke Road, Speke, Liverpool, L70 1AB. The Insurer is London General Insurance Company Limited (LGI). Registered Number: 1865673. Registered Office: Twenty Kingston Road, Kingston Road, Staines-Upon-Thames, Surrey, England, TW18 4LG. LGI is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 202689). Shop Direct Finance Company Limited. Registered Number 4660974. Registered Office: Aintree Innovation Centre, Park Lane, Netherton, Bootle, L30 1SL has been appointed by the Insurer to administer your policy (including processing your premium payments and dealing with cancellations).
Protect - Replace. Accidental damage and breakdown cover. Get a replacement with no excess to pay. Shop today, pay later. Exclusions apply
Find out morecan help protect your purchases when it matters most.
Would you need a replacement if this product stopped working? Protect – Replace covers accidental damage from day one and breakdown after the manufacturer’s warranty ends.
Would you be lost without this product? If it breaks, we’ll replace it with no excess to pay.
Protect – Replace is available to purchase in connection with all eligible products.
Additional information can be found in the Insurance Product Information Document (IPID)Insurance Product Information Document (IPID).
Protect – Replace insurance excludes some situations including not following the manufacturer’s instructions and wilful neglect. Further Relevant InformationFurther Relevant Information.
The full list of benefits and exclusions can be found in the policy Terms and ConditionsTerms and Conditions.
Please remember to check if your item is already covered by another insurance policy.
Shop Direct Finance Company will receive a commission from the Insurer for arranging and administering your Insurance policy.
Terms and conditions apply. Protect – Replace Insurance is arranged by Shop Direct Finance Company Limited. Registered Number 4660974. Registered Office: Aintree Innovation Centre, Park Lane, Netherton, Bootle L30 1SL. Authorised and regulated by the Financial Conduct Authority. Firm Ref: 312190. The Insurer is Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG. Registered Office: Aeulestrasse 60 (2. Stock) 9490 Vaduz, Liechtenstein. The Insurer is authorised and regulated by the Liechtenstein Financial Market Authority and is deemed authorised by the Prudential Regulation Authority and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Firm Ref: 454140. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. As Shop Direct Finance Company Limited acts as agent for the Insurer, monies paid to (or held by) Shop Direct Finance Company Limited in relation to the insurance contract are treated as having been paid to (or held by) the Insurer.