Product Recall / Safety Notices

Click on the headings below to view the product recall/safety notices for that specific item.

Grow & Go / Peppa Pig / Thomas & Friends - 2 in 1 Site & Scoot

Small Wonders - 2 in 1 Sit & Scoot

Mamas & Papas - Armadillo Flip XT Pushchair

River Island - Mini Boys Grey Stripe Jogsuit

Faro Upholstery Range

Recaro Fix Base


Grow & Go / Peppa Pig / Thomas & Friends - 2 in 1 Sit & Scoot - Item Numbers 6AXUP/6DL7U

(Notice Added 14th October 2016)

It has been brought to our attention that in certain unusual circumstances the push button mechanism which converts the Grow & Go / Peppa Pig / Thomas & Friends 2 in 1 Sit & Scoot from a ride on to a scooter (and vice versa) could pose a potential finger entrapment hazard for small children.

Consumer safety is our top priority and as a precaution, MV Sports & Leisure Limited have taken the decision to recall this product from the market.

What you need to go?

The affected product codes are 6AXUP and 6DL7U. These products were first sold in January 2015

This issue only affects a small number of batches. The batch code can be checked easily as it is printed on a sticker affixed to the underside of the frame next to MV’s address details.
The batch codes are as follows:

• 6587/1, 5505/1, 5564/1, 5565/1

We would be grateful if you could return the product immediately for a full refund.

Any Questions?

If you have any questions regarding the nature of this product recall please contact MV Sports Customer Services atcustomer.services@mvsports.com or telephone on 08708404255.

Please accept our apologies for any disappointment or inconvenience this may cause you.


Small Wonders - 2 in 1 Sit & Scoot - Item Numbers 6CVVT/6CVVX

(Notice Added 14th October 2016)

It has been brought to our attention that in certain unusual circumstances the push button mechanism which converts the 2 in 1 Sit & Scoot from a ride on to a scooter (and vice versa) could pose a potential finger entrapment hazard for small children.

Consumer safety is our top priority and as a precaution, MV Sports & Leisure Limited have taken the decision to recall this product from the market.

What you need to do?

The affected product codes are 6CVVT and 6CVVX. These products were first sold in January 2015

This issue only affects a small number of batches. The batch code can be checked easily as it is printed on a sticker affixed to the underside of the frame next to MV’s address details.
The batch codes are as follows: • 6587/1, 5505/1, 5564/1, 5565/1

We would be grateful if you could return the product immediately for a full refund.

Any Questions?

If you have any questions regarding the nature of this product recall please contact MV Sports Customer Services atcustomer.services@mvsports.com or telephone on 08708404255.

Please accept our apologies for any disappointment or inconvenience this may cause you


Mamas & Papas - Armadillo Flip XT Pushchair - Item Numbers 77C9L/77C9M/77PHF/77C9P/77C9W/77PHH

(Notice Added 14th October 2016)

It has been brought to our attention that in certain unusual circumstances the push button mechanism which converts the 2 in 1 Sit & Scoot from a ride on to a scooter (and vice versa) could pose a potential finger entrapment hazard for small children.

Consumer safety is our top priority and as a precaution, MV Sports & Leisure Limited have taken the decision to recall this product from the market.

What you need to do?

The affected product codes are 6CVVT and 6CVVX. These products were first sold in January 2015

This issue only affects a small number of batches. The batch code can be checked easily as it is printed on a sticker affixed to the underside of the frame next to MV’s address details.
The batch codes are as follows: • 6587/1, 5505/1, 5564/1, 5565/1

We would be grateful if you could return the product immediately for a full refund.

Any Questions?

If you have any questions regarding the nature of this product recall please contact MV Sports Customer Services atcustomer.services@mvsports.com or telephone on 08708404255.

Please accept our apologies for any disappointment or inconvenience this may cause you


River Island - Mini Boys Grey Stripe Jogsuit - Item Numbers KF7UE

(Notice Added 14th October 2016)

River Island have identified a potential safety issue with style KF7UE. The plastic toggles on the trouser draw strings may become detached and become a potential choking hazard.

Consumer safety is their top priority and as a precaution they have taken the decision to recall this product.

What you need to do?

Please stop using this item immediately and return it to us in the normal way for a full refund

If this item was bought as a gift for someone, please pass this letter on to them and arrange for the product to be returned.

Any Questions?

You can call our Customer Services Team on 03448 222 321. They are available 7am to 11pm, 7 days a week.

Please accept our apologies for any disappointment or inconvenience this may cause you.


Faro Upholstery Range – Item Numbers EVFJL, EVFJN, EVFJQ, EVFMN, KDVHY

(Notice Added 14th October 2016)

We have identified a manufacturing issue with our Faro range. The issue is with how the pin tuck detail on the back cushions has been secured, and a modification to these cushions is required.

Consumer safety is their top priority and as a precaution they have taken the decision to modify this product. We have therefore arranged for our Furniture repair specialist (Ecomaster) to carry out the required modifications.

What you need to do?

You don't need to do anything - Ecomaster will contact all affected customers.

However should you wish to make contact with them you can call them on 01827 831888 or email customerservice@ecomaster.com quoting ‘Shop Direct Faro Furniture’, and they will be happy to arrange a convenient time to call and arrange an appointment with you.

If this item was bought as a gift for someone, please pass this letter on to them and arrange for the product to be returned.

Any Questions?

Please contact Ecomaster on 01827 831888 or email customerservice@ecomaster.com quoting ‘Shop Direct Faro Furniture’.

Please accept our apologies for any disappointment or inconvenience this may cause you.


Recaro Fix Base – Item Numbers 4VPVV

(Notice Added 26th October 2016)

Recaro Child Safety is implementing a replacement program for its Recaro fix base, which can be used with the child seat Optia and the infant carrier Privia. Only Recaro fix bases of a clearly defined production batch are affected. The replacement program is free of charge for customers. During testing it was found that a particular production batch of the Recaro fix base does not meet the quality standards of Recaro Child Safety even though it fulfills the ECE-R44/04 approval standard.

What you need to do?

For Recaro Child Safety, customer safety is the top priority more information on the replacement program can be found on the website http://safety.recaro-cs.com. You will also find an online tool with which they can check if your product is affected, and with which you can register for the replacement program. The affected products can be identified by serial numbers on stickers on the product underside of the Recaro fix base. Affected serial numbers ER01000000 up to and including ER01017825. No other Recaro fix base stations are affected by this problem.

If this item was bought as a gift for someone, please pass this letter on to them and arrange for the product to be returned via Recaro.

Any Questions?

You can call Recaro's Customer Services Team on 0800 083 0128. They are available 7am to 10pm, 7 days a week.

Please accept our apologies for any disappointment or inconvenience this may cause you.

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